OHS Courses

Occupational Health and Safety- 4 Day Consultation Course

Download .pdf file [86.9kb]

This 4 day WorkCover Accredited course has been designed to comply with the new legislative requirements for workplace consultation.

This course is a must for: OH&S Committee members and OH&S Representatives. The course also provides participants with the knowledge and understanding of their responsibilities as a member of a workplace OH&S Committee or as an OH&S Representative.

Testimonials from previous participants:

"the course has improved my knowledge and given me the resources I need to improve practices at my motor vehicle repair workplace"
"motor industry type group discussions under expert guidance are a fantastic learning tool"
"after this course I am able to establish OHS policy and effective OHS consultation that suits our industry"
"course has made me more aware about OHS and the work OHS committee or reps do!"
"excellent facilitators, particularly with illustrations and past experience were invaluable"

Advanced OH&S Workshop

Download .pdf file [82kb]

This is a one day refresher course for anyone who has already completed the 4-day OH&S consultation course. Come along to learn any changes to the legislation, refresh your knowledge and feel confident knowing you still remember all your obligations under the legislation.

Refresher for OH&S Committee Chairperson

Download .pdf file [83kb]

This is a one day course for any new employees you may have at your workplace that need to know what is required from them in term of OH&S legislation. This course is also effective for any staff member who are having trouble understanding their responsibilities

Risk Management for Supervisors

Download .pdf file [94kb]

This course will equip participants with the knowledge and skills in implementing both OH&S legislative requirements and the OH&S requirements of their organization. It will also allow the participant to have an understanding of risk management, in order for them to identify and monitor risks in the workplace.

Return to Work Coordinator Course

Download .pdf file [96kb]

All workplaces that have a Workers' Compensation Premium in excess of $50 000 or employ more than 20 employees, must appoint a "Return to Work Coordinator". The regulations require that you nominate and train a Return to Work Coordinator. MTA is pleased to offer the WorkCover Accredited 2 day training course for your nominated Return to Work Coordinator

Senior First Aid

Download .pdf file [100kb]

This course covers the basic principles of first aid, life support, management of common medical emergencies, bleeding control, fractures and soft tissue injury, management of burns, poisoning and envenomation, exposure to extreme temperatures and full C.P.R.

Recertification of First Aid

Download .pdf file [107kb]

Who should attend: Anyone who has a first aid certificate and it is nearing expiry. This course will recertify a current Senior First Aid Certificate.

Electrical Tagging and Testing

Vehicle Sales Courses

Introduction to Vehicle Sales

Download .pdf file [108kb]

This 2 day training program provides participants with entry-level knowledge and skills to present the stock and sales area; sell product and understand and apply the legal requirements relating to vehicle sales. This program targets recently employed vehicle sales personnel and those seeking employment as a vehicle sales consultant.

Legislation Applying to Vehicle Sales

Download .pdf file [58kb]

This half day course covers the various types of legislation that affect the day to day running of a motor dealership. Specifically the following legislation: Motor Dealers' Act including 'cooling off periods', Motor Dealers' Regulation , Sales of Goods Act, Fair Trading Act including the role of the Consumer, Trader & Tenancy Tribunal, Trade Practices Act

This training can be delivered at your workplace.

Professional Development Courses

Improving your Customer Service

Download .pdf file [88kb]

This training program is for people who want to make a significant contribution to their company's image or bottom line and make their own lives easier.
This course identifies behaviors and standards associated with service excellence and developing the skills to attract and retain customers.

Leadership- Develop and Expand your Leadership

Download .pdf file [86b]

This course has been designed for anyone wanting to become a team leader, leading hand, service manager, supervisor or business manager or anyone who already works in a management, team leader or supervisor role but wishes to advance their skills to become more effective at their job.

Topics that will be covered in the course include, understanding my style and its impact on my team, motivating my team, delegating effectively, providing feedback, making the transition from team member to team leader.

Time Management- Developing your Work Priorities

Download .pdf file [71kb]

This training course will help you to develop better time management skills so desperately needed in today’s world. This course will cover: creating and using and analysing an activity log, understanding your own energy patterns, determining goals, concentration techniques and how to avoid procrastination.

Professional Telephone Skills

Download .pdf file [103kb]

Every year millions are lost by poor handling of telephone enquiries. Customers who are well handled will call again and bring more business.

It is essential that your staff represent your organisation in a professional and friendly way and communicate effectively to ensure that the business is not lost. If your staff are not properly trained, how much business are they losing for your company?

This course will ensure your staff always projects the correct image to your potential customers and clients to make your company stand out from the crowd.

Negotiation and Conflict Management- Learning to Deal with People

Download .pdf file [90kb]

Negotiating in the real world is tough. To be successful you need the determination and the skills to enable you to achieve a result acceptable to all parties. Similarly, the ability to resolve everyday conflict is something that requires specialist knowledge and skills. This course will give you the opportunity, through group activities and a mock negotiation, to develop the skills needed the effectively use communication to tackle a wide range of workplace issues.

Industrial Relations courses

Know Your Award Course

Download .pdf file [99kb]

This course provides enormous benefits for proprietors, managers and pay roll staff.

This course will provide all attendees with a clear and concise understanding of wage and employment entitlements and an enhanced working knowledge of the awards and the relevant legislation.

This course covers the following topics, Overview of the Industrial Relations System, Classifying Employees, Wage Records & Taxation Issues, General Employment Conditions, Hours of Work and Overtime, Award Leave Entitlements, Superannuation, Workers' Compensation, Occupational Health & Safety, Apprentices

Performance Management and Termination

Download .pdf file [90kb]

To avoid problems associated with employee performance, discover how to utilise effective recruitment and selection procedures. This course also outlines effective performance management strategies and the process of termination of employment.

This course is a must for those concerned about unfair dismissal.

 This course covers the following topics; Recruitment and selection, Letter of appointment and contract of employment, Performance appraisals, What is termination?, Procedural fairness, Summary dismissal, Unfair dismissal & unlawful termination, Termination payments & notice periods

Avoiding Discrimination in the Workplace

Download .pdf file [120kb]

"The employer or owner of a business is legally liable for any unlawful discrimination or harassment that occurs in connection with work, or the services or goods they provide - unless they can show that they did everything they could reasonably do to prevent the discrimination or harassment from happening."

Anti-Discrimination Board of NSW

Removing discrimination and harassment helps make sure that:

•  the best person gets each job

•  the right people get developed or trained in the right areas

•  the best people get promoted

•  each employee is able to reach their full potential no matter what sex, race, age and so on, they are

•  everyone is able to work in a non-threatening, non-harassing and therefore less stressful environment - making your business more productive and profitable

•  your customers and clients will continue to do business with you

Computer Courses:

Download .pdf file [92kb]

MTA NSW is working with New Horizons Learning Centres to deliver to our members top of the line computer training.

For over 20 years, New Horizons Learning Centres has been providing learning solutions that have helped organisations achieve business results such as increasing productivity and efficiencies, driving revenue and reducing costs. We do this by delivering the greatest range and depth of content-centred learning solutions with a unique integrated learning approach, which encompasses more than just "taking a class." It's a complete method of training, reinforcing, supporting and validating.

• With NSW Training Facilities in Sydney & Newcastle
• We give you Free Access to our Integrated Learning Management System
• We give you Free Class Repeat Privileges (Up to 6 Months)
• We have the Latest Hardware
• We also give you Free Online Support (up to 6 Months)

Courses are undertaken at the beginner, intermediate and advanced levels and cover the following software applications;

MICROSOFT EXCEL Budget your finances and track data with spreadsheets & reports using Microsoft Excel

MICROSOFT WORD Draft professional letters and design custom invoices using Microsoft Word

MICROSOFT POWERPOINT Prepare your presentations with Microsoft Powerpoint

MICROSOFT ACCESS Build customer databases, store their preferences using Microsoft Access

MICROSOFT PUBLISHER Create newsletters, brochures, postcards, and catalogs for your business using Microsoft Publisher

MICROSOFT OUTLOOK Manage your email and calendar with Microsoft Outlook

For more information please contact the Training Department.

Enrolment Form
Download .pdf file [92kb]