| MTA NSW Training Short Courses |
MTA NSW delivers industry focused short courses throughout NSW to its members. These include courses for technical licenses, compliance, OHS matters, and professional development.
MTA NSW recognises that training is crucial for business development and strives to deliver courses to assist all Members in NSW. |
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OHS Consultation
This 4 day WorkCover Accredited course has been designed to comply with the new legislative requirements for workplace consultation. This course is a must for: OH&S Committee members and OH&S Representatives.
Download .pdf file [414kb]
Electrical Tagging and Testing
This training course has been designed to provide participants with the skills, knowledge and certification to perform inspections and tests using approved Portable Appliance Testing (PAT) equipment and in accordance with the requirements and standards as laid down in the Code of practice (NSW Construction & Civil Engineering) and Australian Standards AS3760.
Download .pdf file [352kb]
2 Day Vehicle Sales
This 2 day program provides participants with entry-level knowledge and skills to present the stock and sales area; sell product, understand and apply the legal requirements relating to vehicle sales. This is a great course for those seeking employment in vehicle sales, newly employed vehicle sales consultants AND vehicle sales trainees. This course is also a great re-fresher course for current sales consultants.
Download .pdf file [464kb]
Legislative Compliance for Sales Consultants
This course covers the various types of legislation that affect the day to day running of a dealership. This seminar will also deal with handling of complaints, preventing a Consumer, Trader & Tenancy Tribunal hearing and should the compliant end up at the Consumer, Trader & Tenancy Tribunal how to handle the situation and appropriate courses of action.
Download .pdf file [413kb]
Closing the Sale & Handling Objections
Is your dealership missing sales because your staff cannot close a sale?
This course is suitable for new and used car sales consultants and has been designed to enable them to be totally versed and have a full comprehension of the HOW, WHY & WHEN to close a sale.
Download .pdf file [445kb]
Leadership and Management
This course has been designed for anyone wanting to become a team leader, leading hand, service manager, supervisor or business manager or anyone who already works in a management, team leader or supervisor role but wishes to advance their skills to become more effective at their job.
Download .pdf file [331kb]
Quality Customer Service
This training program is for people who want to make a significant contribution to their company's image or bottom line and make their own lives easier. This course identifies behaviours and standards associated with service excellence and developing the skills to attract and retain customers.
Download .pdf file [397kb]
Time Management & Delegation
Managing time and delegation can be the most difficult tasks to achieve in a fast paced workplace. Learning to manage time more effectively will allow staff to prioritise tasks so they are completed on time. Participants will learn to manage their time by defining specific goals and prioritising their tasks, they will also discover what their biggest distractions are and learn how to cope more productively with them.
Download .pdf file [337kb]
Dealing with the Tribunal
This course is designed for workshop managers, people who prepare invoices, workshop controllers & business owners. Attending this seminar will provide participants with knowledge to prevent situations from escalating to the CTTT.
Download .pdf file [399kb]
Understanding Minimum Employment Entitlements
This course provides enormous benefits for proprietors, managers and pay roll staff.
This course will provide all attendees with a clear and concise understanding of wage and employment entitlements and an enhanced working knowledge of the awards and the relevant legislation.
Download .pdf file [000kb]
Termination & Performance Management
Participants will learn the essential policies and procedures needed for termination as well as effective techniques for recruiting the right people and then successfully managing their performance.
Download .pdf file [350kb]
MTA NSW Accredited Short Courses
LPG Level 1 – Service, Repair & Install
This course is aimed to provide participants the opportunity to gain a Nationally Recognised Statement of Attainment. After obtaining this Statement of Attainment and combining it with your Motor Vehicle Repairers and/or Auto Electrical license you can then apply to gain your LPG repairers licence with the Motor Vehicle Repair Industry Authority to carry out servicing and repair on LPG vehicles and installation of LPG systems.
Download .pdf file [182kb]
Air Conditioning – Install, Service & Repair
MTA NSW’s course is aimed to provide participants the opportunity to gain a Nationally Recognised Qualification.
After successfully completing this training course and combining it with your Motor Vehicle Repairers and/or Auto Electrical license you can then apply to gain your Air Conditioning licence with the Australian Refrigeration Council (ARC).
Download .pdf file [182kb]
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